APA Style
Fitzsimmons,James A. (2001).
Service Management (3rd.).
USA.:
Mcgraw Hill.
Chicago Style
Fitzsimmons,James A.
Service Management.
3rd.
USA.:
Mcgraw Hill,
2001.
Book.
MLA Style
Fitzsimmons,James A.
Service Management.
3rd.
USA.:
Mcgraw Hill,
2001.
Book.
Turabian Style
Fitzsimmons,James A.
Service Management.
3rd.
USA.:
Mcgraw Hill,
2001.
Book.