APA Style
Payne, Shelia.. (1999).
Delivering Customer Service .
Malaysia.:
Grolier International,.
Chicago Style
Payne, Shelia..
Delivering Customer Service.
Malaysia.:
Grolier International,,
1999.
Book.
MLA Style
Payne, Shelia..
Delivering Customer Service.
Malaysia.:
Grolier International,,
1999.
Book.
Turabian Style
Payne, Shelia..
Delivering Customer Service.
Malaysia.:
Grolier International,,
1999.
Book.